Freelance & Interim Services

Innovation & Product

Training - Preparing your teams, building the innovation mindset
Methodology - rapid iteration process and team design
Measurement - KPIs and enabling goals
Technology & Space - Enabling platforms and environments
Design Thinking - ideation, concept and build workshops
Lean Start-up / Agile approach - designed and applied
One-off workshops from ideation to concept to build to pilot
Product Management - ownership, process and prioritisation
Opportunity identification, roadmaps and prioritisation
Value Propositions developed

Digital Business Transformation: The making of a sustainable modern business
1. Acquire, understand and apply data and human insight.
2. Purposefully design optimal experiences for customers (in the context of their lives) and employees (in the context of their workplace).
3. Realise a new way of working that enables you to deliver at speed and always towards end-user value.
4 Identify the tech (from CRM to NBA to ML & AI)/ ops and M&A that best enables 1-2-3.

Customer Experience Advisory
Customer Journey Design and Mapping
Customer-led strategy - elevating the role of the customer across the business
Human Insight & Experience Data
Technology advisory - application of platforms, AI/ML, roadmaps

Digital Marketing Communications Strategy & Planning
Digital Communications Transformation
GTM/ Product-centred marketing
Strategy/Planning/Campaign Direction
Value Proposition developed
Opportunity identification and prioritisation
Tech & Channel Advisory
Research & Insights
Digital PR
Social Media Strategy